Shipping & Delivery
Please check the updated shipping times under the current circumstances as below:
FREE SHIPPING for Orders Over $39. For Orders below $39, shipping cost may vary and will be calculated on checkout page.
United States
Tracked Standard Shipping: FREE 8-15 Business Days
United Kingdom
Tracked Standard Shipping: FREE 9-15 Business Days
Canada
Tracked Standard Shipping: FREE 7-15 Business Days
Europe
Tracked Standard Shipping: FREE 8-20 Business Days
Rest Of World
Tracked Standard Shipping: FREE 8-25 Business Days (depending on location)
*Shipping times are subject to stock availability and exclude clearance/customs delays*
Please direct any shipping related inquiries to lovmemory@outlook.com
Handling
All orders will be dispatched from our warehouse within 3 business days, during peak periods this can increase to within 5 business days. The Lglamor Store is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.
The Lglamor Store does not take responsibility for any untracked parcels that go missing. We are not responsible for delays, lost or damaged shipments, or orders sent to incorrect, invalid addresses or incorrect addresses. The Lglamor Store will help as much as possible to trace a missing parcel, however, if untracked shipping is selected, it is the customer’s responsibility to follow up with the carrier. The Lglamor Store is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.
Local Destination Tax & Duties
The Lglamor Store has no control over any customs or import duties that could be charged when the order reaches the destination country. These charges can cause delays and the customer will be liable to pay for them. The Lglamor Store advises the customer to check with the local customs agency before placing the order.
Wrong Address Policy
We only send products to the shipping address provided by customer on our website. That's why it is important to carefully enter your shipping address when placing order. If you have made an error in entering your address, please reach out to our customer support team as soon as possible. Shipping address might still be corrected if your order has not been fulfilled and shipped out from the warehouse.
- If your order has not been fulfilled and shipped out from the warehouse, please reach our customer support team as soon as possible to fix this.
- If the order has been shipped out, and returned-to-sender due to wrong address or insufficient shipping address, we will need to send you an invoice to cover the complete cost of re-shipping your order.
- If the order has been shipped out and delivered to a wrong address, you might just lost your order unless you are able to resolve this with the logistic or the recipient. We will not be able to refund this order nor re-ship another package.
We are asking you, the customer, to understand that we are a small business and every time we have to re-ship another package, not only we are losing profit, but losing money.
This policy is not our preference, nor is it our first choice. However, the simplest solution to this problem is to carefully enter and review your address as you are placing your order.